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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maureen

Maureen

July 7, 2026

5  out of  5
rating by Maureen
"Noelle is so kind and patient, has always gone above and beyond to make sure any issues are resolved, and provides an exceptional quality of service in every interaction I have had with her!"
We responded:
"Hi Maureen! I am thrilled but not surprised to hear that Noelle was able to deliver excellent service. Thank you so much for leaving a kind review! "
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Ryan Kepes

June 30, 2026

5  out of  5
rating by Ryan Kepes
"I have been fortunate enough to be a customer of Augie's for well over a decade, and I couldn't recommend him more highly. Throughout the years, he has always been knowledgeable, responsive, and genuinely happy to help. Whenever we've needed him, especially during more challenging situations, he has always been there for us and had our back.

Most recently, we purchased a new car and reached out to Augie for guidance on transitioning our insurance from the old vehicle to the new one. Chloe was absolutely wonderful throughout the entire process. She was knowledgeable, informative, patient, and incredibly kind, making what could have been a stressful experience completely seamless.

I truly can't say enough good things about Augie and his team. Their professionalism, exceptional customer service, and genuine care for their clients are second to none. They have earned my highest recommendation and my sincere gratitude."
We responded:
"Hi Ryan! Thank you so much for the kind review! Your words mean so much to the team and I. Always nice to hear from you, and we look forward to working with you for many more years to come!"
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George Villegas

June 18, 2026

5  out of  5
rating by George Villegas
"Amazing service with the best coverage. Either Augie, Kelly or David have always been available to help me with my auto ,home and business insurance needs."
We responded:
"Hi George! Our office is so happy you think our service and coverage are worthy of 5 stars. We are always here and ready to help!"
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Nicole Rodin Jaworski

June 15, 2026

5  out of  5
rating by Nicole Rodin Jaworski
"I use this group for insurance for my small business and they've always been very helpful and responsive!"
We responded:
"Hi Nicole! Thank you so much for the kind words. We are honored that you trust us to insure your small business!"
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Stuart Senescu

June 15, 2026

4  out of  5
rating by Stuart Senescu
"Always quick to answer questions and very friendly. Kelly has my information at her fingertips as soon as she sees my number. Luckily we don't have too many claims."
We responded:
"Hi Stuart! We are honored from the kind words regarding customer service from our office. While we as an office cannot control rate, we do our best to ensure all our policies are tailored with enough coverage to protect all your assets and liabilities."
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Joe Geen

June 13, 2026

5  out of  5
rating by Joe Geen
"Augie and his team we extremely helpful!! They went above and beyond to help me thru every step of the way! Thanks Augie I appreciate you and your team!!"
We responded:
"Hi Joe! That's what we are here for! We are always here to make insurance simple and informative."
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Jennefa Krupinski

June 9, 2026

5  out of  5
rating by Jennefa Krupinski
"I’ve had a few different policies with Augie and the team for over five years now. They’ve been really supportive when my car got stolen, helping me navigate business insurance, and all the silly questions I have in between. They are always quick to respond, professional yet friendly, and I’m grateful to have them on my side!"
We responded:
"Hi Jennefa! No such thing as a silly question! We are always here, whether it be a simple question or serious instances like a car theft. Our job is to guide you through it all!"
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Joseph Portera

June 4, 2026

5  out of  5
rating by Joseph Portera
"Augie and his team are the best in the business and I highly recommend them. Response time, communication and industry knowledge out perform many of the agents I've dealt with in the past. In addition, prices for insurance were better than the competition."
We responded:
"Hi Joseph! We do our best to go the extra mile for each of our clients. A million thanks for the 5 star review!"
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Adrian Stankovic

June 4, 2026

5  out of  5
rating by Adrian Stankovic
"Great and easy experience getting car insurance thanks to Chloe, would recommend to a friend."
We responded:
"Hi Adrian! Thank you so much for the kind words. Chloe will be thrilled to hear she was able to make your experience with our office a great one!"
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Benjamin Davis

June 2, 2026

5  out of  5
rating by Benjamin Davis
"I’ve been with Augie and his team for over 10 years. I couldn’t be happier with the service they provide. Augie and David have gone out of there way more than once to help me out with various issues. They have my business for life."
We responded:
"Thank you for your kind review of State Farm Agent Augie LaCapra’s Team. We appreciate it!"
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Reginald Scruggs Sr

May 29, 2026

5  out of  5
rating by Reginald Scruggs Sr
"Great Service Kelly and the team were extremely attentive and professional..They do an excellent job .at Augies Office!"
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leticia alcantar

May 19, 2026

5  out of  5
rating by leticia alcantar
"Amazing and prompt services for many years!"
We responded:
"Hi Leticia! Thank you for the kind review and many years of trusting our office to protect you and your family!"
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Kelsey Hogaboom

May 14, 2026

5  out of  5
rating by Kelsey Hogaboom
"Couldn't ask for a better insurance agent than Augie. He helped me to switch from another company and saved me several hundred dollars a month while also providing me with way better coverage than I previously had. Very thankful to have such a caring agent that takes the guesswork out of finding the right auto policy while still providing the best price around."
We responded:
"Hi Kelsey! Thank you so much for leaving a kind review. My job as an agent is to make sure you and your family are adequately protected and educated on the coverage you are purchasing. I am thrilled that we were able to save you money as well along the way."
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Les Mejico

April 7, 2026

5  out of  5
rating by Les Mejico
"I had an excellent experience with Chloe Fisher at State Farm – August LaCapra Insurance Agency. She is knowledgeable, responsive, and very accommodating. I always feel supported with every request of mine and throughout the entire process. Highly recommended!"
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Bojan Mladenovic

March 12, 2026

5  out of  5
rating by Bojan Mladenovic
"Augie was excellent!!! He took care off me in minutes and gave me a great deal!!!
Thanks!!!"
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MikeyP

March 5, 2026

5  out of  5
rating by MikeyP
"Quick and transparent! Exactly what you’d want while getting insured."
We responded:
"Hi Mikey, thanks for the kind review! Transparency is our duty to you as our insured. We look forward to building our business relationship going into the future."
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Nick C

February 19, 2026

5  out of  5
rating by Nick C
"Augie and his team are phenomenal. Chloe and Abel were awesome to work with. They were super responsive and helpful when it came to explaining the detail related to our policies. This agency is a great one stop shop for your insurance needs, highly recommended!"
We responded:
"Hi Nick! Thank you for choosing our office to protect your assets and loved ones. You have been a pleasure to work with! We are looking forward to helping you with your insurance needs going into the future!"
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Ricardo Morales Torres

February 19, 2026

5  out of  5
rating by Ricardo Morales Torres
"I came in for a quick quote and left as a happy customer! Abel was great to work with! Not only did he take time to explain the benefits of my coverage but even found out how my other policy was actually not covering my property as I thought it was! Got the chance to secure my property and vehicle with him at an even better price. Abel and Augie were great to talk with and I appreciate their help with setting up my insurance, 5/5 service!"
We responded:
"Hi Ricardo! It was a pleasure speaking with you and making sure that we covered your assets appropriately. I am looking forward to building our business relationship going forward!"
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Terri Gonzalez

February 15, 2026

5  out of  5
rating by Terri Gonzalez
"I had an excellent experience with David, he was very knowledgeable and took care if my auto insurance the best way possible for my needs
Highly recommend him!"
We responded:
"Hi Terri! I am so happy to hear David was able to deliver and suit your insurance needs. Thank you for the 5 Stars!"
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David Bennett

February 5, 2026

5  out of  5
rating by David Bennett
"We started with Augie and his team when we had a home north of Chicago years ago. We are now living in WI, and are still clients because of the deep knowledge of insurance products and first-in-class customer service. We have never been let down by this outfit. Hard to say the same about the industry in general."
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Jacinto Rodriguez

February 5, 2026

5  out of  5
rating by Jacinto Rodriguez
"Great and friendly insurance provider, definitely would recommend their services"
We responded:
"Hi Jacinto! Thank you so much for the kind review. Referrals are always appreciated!"
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Deborah Jefferson

February 4, 2026

5  out of  5
rating by Deborah Jefferson
"Agent Abel was relentless in helping us and ensuring we received the best possible price for what we were looking for. He truly came through for us every step of the way, and we are extremely grateful for his exceptional service. We sincerely appreciate everything he has done and look forward to recommending him to our family and friends. Once again, thank you, Abel, for everything.
Mrs. Jefferson"
We responded:
"Hi Ms. Deborah! Thank you so much for the thoughtful review. We are truly honored that you placed trust in our office to handle the insurance protection for you and your family. Abel will be so happy to hear the kind words you had to say!"
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C Kenney

February 4, 2026

5  out of  5
rating by C Kenney
"I had a claim and was expecting a lot of hassle instead I was treated with respect it was smooth. The claim was easy the representatives were pleasant and eager to help. Great experience"
We responded:
"Hassle free claims experience is what we do! We will be sure to let your claim handler know they did a 5 star job! Thank you for the kind review :)"
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Julie Dees

February 3, 2026

5  out of  5
rating by Julie Dees
"I have been with this agency for years and years. I love Augie. He is always straightforward and informative. He has always gone above and beyond for me. Noelle and Chloe are great too. They are always friendly and helpful. I never feel the need to shop prices with other companies because of the service that I get here. I have no desire to go anywhere else! You can’t put a price on good services."
We responded:
"Hi Julie! Thank you for your continued business and heartfelt review. We truly value our relationships with ALL our customers, and look forward to working with you for years to come :)"
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Hunter

February 3, 2026

5  out of  5
rating by Hunter
"Super quick and easy to transfer my auto policy! Abel is great, super nice to chat with, and very helpful with any questions I had! :)"
We responded:
"Hi Hunter! Thank you so much for the 5 stars! Abel will be so happy to hear that he was able to make your transfer smooth and informative!"