Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael D'Angelo

Michael D'Angelo

November 25, 2025

5  out of  5
rating by Michael D'Angelo
"August LaCapra and his State Farm team are fantastic! They were incredibly helpful, patient, and clear in explaining my policy options. I highly recommend them for all your insurance needs. They offer great service and coverage."
Profile photo of Pedro Lorenzo

Pedro Lorenzo

November 22, 2025

5  out of  5
rating by Pedro Lorenzo
"Nancy proporciona excelentes opciones de aseguranza!!!"
We responded:
"Gracias por su comentario, Mr. Lorenzo. Nuestro equipo siempre estara aqui para lo que necesite con su seguranza. "
Profile photo of ቐለበት ምልክት

ቐለበት ምልክት

November 19, 2025

5  out of  5
rating by ቐለበት ምልክት
"The Agent was professional and easy to understand and great customer service."
We responded:
"Thank you for the 5 stars and kind words! So glad we were able to meet your needs. Wish we could give YOU 10 stars :)"
Profile photo of Team Joe Jencks

Team Joe Jencks

November 12, 2025

5  out of  5
rating by Team Joe Jencks
"Augie LaCapra has been my State Farm agent since 2008. I have been nothing but impressed with his professionalism and that of his staff. I have never called the office and not received exactly the precise information and kind support needed from any and all of the staff. And in specific, Chloe has been a genuine joy to work with. ~ JJ"
We responded:
"Hi Joe! I am so thrilled to hear we get the job done every time! Chloe and our team know calling into your insurance company isn't always the most exciting part of your day, so we try to make things as smooth and informative as possible. #Chicago #RogersPark #Illinois #ChicagoInsurance #StateFarm #likeagoodneighbor #Insurance #autoinsurance #homeinsurance"
Profile photo of Howard Isenberg

Howard Isenberg

November 11, 2025

5  out of  5
rating by Howard Isenberg
"I have been a client of Augie LaCapra for more years than I can remember. Augie and his staff are super helpful and very responsive to my needs. If anyone is looking for an agent I highly recommend them."
We responded:
"Hi Howard! Thank you for the kind words! We are always here to help and appreciate your many years of business. #Chicago #RogersPark #Illinois #ChicagoInsurance #StateFarm #likeagoodneighbor #Insurance #autoinsurance #homeinsurance"
Profile photo of Joseph Jauch

Joseph Jauch

November 7, 2025

5  out of  5
rating by Joseph Jauch
"Augie and his team really stepped up for me and my family. We needed some help on our recent claim from the recent hail damage. He stepped in multiple times to help coordinate efforts to ensure that we received the service we needed. He has provided 5 Star service and professional recommendations to keep my family protected."
We responded:
"Hi Joseph! Thank you for the five stars! We appreciate the kind words and will always be here to help when needed. #Chicago #RogersPark #Illinois #ChicagoInsurance #StateFarm #likeagoodneighbor #Insurance #autoinsurance #homeinsurance"
Profile photo of Monica LaCapra

Monica LaCapra

November 5, 2025

5  out of  5
rating by Monica LaCapra
"Augie was super friendly, professional, and went above and beyond to make sure I understood my coverage. He responds quickly to all my questions and needs. You can tell he really cares about his clients."
We responded:
"Hi Monica! Thank you for the kind review. As agents it is our duty to ensure our clients are educated and adequately protected. Happy to hear we are providing a 5-star service! #Chicago #RogersPark #Illinois #ChicagoInsurance #StateFarm #likeagoodneighbor #Insurance #autoinsurance #homeinsurance"
Profile photo of Dena Samatas

Dena Samatas

November 5, 2025

5  out of  5
rating by Dena Samatas
"Noelle is amazing! She responds quickly to all of my questions. We have a business and personal account with Augie and his office staff has always been polite and super helpful. Great customer service!"
We responded:
"Hi Dena. We appreciate your kind words and feel the love! I agree, Noelle is amazing! Noelle and the team work hard every day, and kind customers like you make it worthwhile. #Chicago #RogersPark #Illinois #ChicagoInsurance #StateFarm #likeagoodneighbor #Insurance #autoinsurance #homeinsurance"
Profile photo of Stacy Taxman

Stacy Taxman

September 30, 2025

5  out of  5
rating by Stacy Taxman
"Several years ago I was fortunate to have found my current agent Augie LaCapra after the retirement of my original agent. As a 30 year customer of State Farm, Augie and his team welcomed me with their knowledge and professionalism. They made the transition seamless and worked with me to achieve the appropriate coverage for my vehicle. It doesn't matter if you have a single policy or multiple policies, you are treated with the same kindness and courtesy, and most importantly in the insurance industry Augie and his team always respond to your needs emergency or not in a timely manner. Stacy Taxman"
Profile photo of Ben Terwilliger

Ben Terwilliger

September 11, 2025

5  out of  5
rating by Ben Terwilliger
"As a young driver, Augie helped me feel comfortable and undstand all coverages. He has been very helpful and the service team has been very quick and nice."
Profile photo of Kelly Beverly

Kelly Beverly

September 10, 2025

5  out of  5
rating by Kelly Beverly
"I’ve known Augie for years. He is an honest, family oriented and hard working man. The team he has in his office is always willing to help, explain and communicate questions and concerns. It’s a fabulous group of people that care and support their clients. Not only am I a customer but I also work part time with this team because they are so wonderful and provide excellent service. 5 stars all around ⭐️ ⭐️ ⭐️ ⭐️ ⭐️"
Profile photo of Samson Victor

Samson Victor

September 9, 2025

5  out of  5
rating by Samson Victor
"Working with Augie was an absolute pleasure. He is professional and very informative. He was extremely helpful anytime I have had any questions. He also works in a very timely fashion, which is something I really appreciate. I have and will continue to refer his services to family and friends."
Profile photo of Janine V

Janine V

September 9, 2025

5  out of  5
rating by Janine V
"Augie is one of the best!! Such a great agent to work with. Also, has a wonderful team that he works with :) Very diligent and fast! Thanks again!"
Profile photo of Eric Witherspoon

Eric Witherspoon

July 10, 2025

5  out of  5
rating by Eric Witherspoon
"Chloe Fisher did an amazing job. She is personable and professional. I was truly impressed with her timeliness and attention to detail. An excellent experience."
Profile photo of Mihai C

Mihai C

July 8, 2025

5  out of  5
rating by Mihai C
"Been with Augie for 💪years💪 , if you’re looking for quality service and someone That helps his customers like his family then you found the right place. Hands-down best Insurance Spot In Illinois. Augie and his team are 10-Stars best service 😍 When I go places, I don’t like just service, I like personality! Long-term business100%"
Profile photo of Augie LaCapra

Augie LaCapra

June 28, 2025

5  out of  5
rating by Augie LaCapra
"Awesome, great service"
We responded:
"Thank you for your review! I'm happy to know you had a great experience with our service. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Deborah

Deborah

June 26, 2025

5  out of  5
rating by Deborah
"Augie and his Team are Totally Awesome. I have been a customer for 15 plus years. I would Highly recommend them. Thanks for everything Team!!"
We responded:
"Thank you, Deborah! I'm so happy to hear that you've been with us for over 15 years and that you find our team awesome. Your recommendation means a lot to us. We’re always here for you, so feel free to reach out anytime!"
Profile photo of Deborah Linder

Deborah Linder

May 30, 2025

5  out of  5
rating by Deborah Linder
"Augie is the best agent I've ever worked with. He is prompt, effective, and helpful. His staff is also good. I highly recommend him."
We responded:
"Thank you for your wonderful review, Deborah! I'm happy to hear that you find our service prompt and effective. It's great to know that you also appreciate the efforts of our staff. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Austin Tipton

Austin Tipton

May 7, 2025

5  out of  5
rating by Austin Tipton
"Michael was so helpful with setting up renters insurance for me! I was stressed about it but he knew exactly what to tell me and it was so simple too! Highly recommend!"
We responded:
"Thank you, Austin, for sharing your experience! I'm happy to hear that Michael was able to assist you with setting up renters insurance and ease your stress. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Andy Fisher

Andy Fisher

April 24, 2025

5  out of  5
rating by Andy Fisher
"Augie was extremely helpful in setting up our daughter's policy's when she moved to Chicago. We went to his office after moving her in and could not have felt better about our decision to have him as her State Farm agent!"
We responded:
"Thank you, Andy, for sharing your experience! I'm glad I could assist in setting up your daughter's policy as she settled in Chicago. It's wonderful to know you felt confident in choosing our office for her insurance needs."
Profile photo of kristin andrews

kristin andrews

April 10, 2025

5  out of  5
rating by kristin andrews
"🧡 love Augie and his team - they are always available to help with any of my insurance needs !"
We responded:
"Thank you, Kristin! I'm glad to know that you appreciate the support from our team. We're always here to assist with your insurance needs. If you ever have questions or need further assistance, don't hesitate to reach out!"
Profile photo of Cara Conwell

Cara Conwell

March 20, 2025

5  out of  5
rating by Cara Conwell
"I’ve been with state farm for a bit and August LaCarpa has been nothing short of professional, attentive, empathic and honest throughout my whole experience. I recently had to move to a new rep as I am moving out of state and he made transition seamless. Absolutely recommend the team and Auguie!"
We responded:
"Thank you, Cara, for your wonderful feedback! I'm glad to hear that your experience with our office has been professional and seamless. It's great to know that the transition to your new representative went smoothly. If you ever need assistance in the future, please don't hesitate to reach out. Safe travels with your move!"
Profile photo of Kathleen Kurschner

Kathleen Kurschner

February 26, 2025

5  out of  5
rating by Kathleen Kurschner
"Amazing service and support from Augie and the whole team - great to work with!"
We responded:
"Thank you, Kathleen, for your wonderful feedback! I'm happy to know that you had a great experience with our team. We're always here to help with any of your insurance needs. Feel free to reach out anytime!"
Profile photo of Carmen Johnson

Carmen Johnson

February 20, 2025

5  out of  5
rating by Carmen Johnson
"Augie has been my agent for at least a couple of decades. Augie and his team provide EXCELLENT customer service! As a result, I transferred all of my policies to his agency. I have been more than pleased with Augie's personal touch, honesty, and sincerity for his clients. Augie and his team take care of you like you are their family!"
We responded:
"Thank you, Carmen, for your wonderful feedback! I'm glad to know that you appreciate the personal touch and dedication our team provides. It's been a pleasure to assist you over the years and to have you as part of our extended family. If you ever need anything or have questions, please feel free to reach out."
Profile photo of Nick Orth

Nick Orth

February 11, 2025

5  out of  5
rating by Nick Orth
"Had a wonderful and easy experience getting both an auto and a renter's policy through this agency."
We responded:
"Thank you, Nick, for sharing your experience! I'm glad to know that your experience was smooth and easy. If you have any questions or need further assistance, feel free to reach out. We're here to help!"