State Farm® Insurance Agent Augie LaCapra
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Deborah Linder
May 30, 2025
5
out of
5
rating by Deborah Linder
"Augie is the best agent I've ever worked with. He is prompt, effective, and helpful. His staff is also good. I highly recommend him."
We responded:
"Thank you for your wonderful review, Deborah! I'm happy to hear that you find our service prompt and effective. It's great to know that you also appreciate the efforts of our staff. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Austin Tipton
May 7, 2025
5
out of
5
rating by Austin Tipton
"Michael was so helpful with setting up renters insurance for me! I was stressed about it but he knew exactly what to tell me and it was so simple too! Highly recommend!"
We responded:
"Thank you, Austin, for sharing your experience! I'm happy to hear that Michael was able to assist you with setting up renters insurance and ease your stress. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Andy Fisher
April 24, 2025
5
out of
5
rating by Andy Fisher
"Augie was extremely helpful in setting up our daughter's policy's when she moved to Chicago. We went to his office after moving her in and could not have felt better about our decision to have him as her State Farm agent!"
We responded:
"Thank you, Andy, for sharing your experience! I'm glad I could assist in setting up your daughter's policy as she settled in Chicago. It's wonderful to know you felt confident in choosing our office for her insurance needs."
kristin andrews
April 10, 2025
5
out of
5
rating by kristin andrews
"🧡 love Augie and his team - they are always available to help with any of my insurance needs !"
We responded:
"Thank you, Kristin! I'm glad to know that you appreciate the support from our team. We're always here to assist with your insurance needs. If you ever have questions or need further assistance, don't hesitate to reach out!"
Cara Conwell
March 20, 2025
5
out of
5
rating by Cara Conwell
"I’ve been with state farm for a bit and August LaCarpa has been nothing short of professional, attentive, empathic and honest throughout my whole experience. I recently had to move to a new rep as I am moving out of state and he made transition seamless. Absolutely recommend the team and Auguie!"
We responded:
"Thank you, Cara, for your wonderful feedback! I'm glad to hear that your experience with our office has been professional and seamless. It's great to know that the transition to your new representative went smoothly. If you ever need assistance in the future, please don't hesitate to reach out. Safe travels with your move!"
Kathleen Kurschner
February 26, 2025
5
out of
5
rating by Kathleen Kurschner
"Amazing service and support from Augie and the whole team - great to work with!"
We responded:
"Thank you, Kathleen, for your wonderful feedback! I'm happy to know that you had a great experience with our team. We're always here to help with any of your insurance needs. Feel free to reach out anytime!"
Carmen Johnson
February 20, 2025
5
out of
5
rating by Carmen Johnson
"Augie has been my agent for at least a couple of decades. Augie and his team provide EXCELLENT customer service! As a result, I transferred all of my policies to his agency. I have been more than pleased with Augie's personal touch, honesty, and sincerity for his clients. Augie and his team take care of you like you are their family!"
We responded:
"Thank you, Carmen, for your wonderful feedback! I'm glad to know that you appreciate the personal touch and dedication our team provides. It's been a pleasure to assist you over the years and to have you as part of our extended family. If you ever need anything or have questions, please feel free to reach out."
Nick Orth
February 11, 2025
5
out of
5
rating by Nick Orth
"Had a wonderful and easy experience getting both an auto and a renter's policy through this agency."
We responded:
"Thank you, Nick, for sharing your experience! I'm glad to know that your experience was smooth and easy. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Kristen Hager
February 11, 2025
5
out of
5
rating by Kristen Hager
"Augie got us an amazing deal on our insurance and was so pleasant and easy to work with! He’s always there whenever we need anything and happy to help."
We responded:
"Thank you, Kristen, for your wonderful feedback! I'm glad to hear that you found the insurance deal amazing and enjoyed working with me. It's always a pleasure to assist you whenever needed. If you have any questions or need further assistance, feel free to reach out anytime!"
Alyssa Roof
February 11, 2025
5
out of
5
rating by Alyssa Roof
"I had some questions about my life insurance policy and Augie quickly got back to me and clarified everything - he made it easy for me to understand. I also needed to update my account info and Chloe was super helpful and got everything taken care of right away. Really appreciate the fast and reliable experience!"
We responded:
"Thank you, Alyssa! I'm glad I could assist with your life insurance questions and make things clear for you. Chloe will be happy to know her help with updating your account info was appreciated. We're grateful for your feedback and are here for any other insurance needs or questions you might have!"
Cody Cumpton
February 3, 2025
5
out of
5
rating by Cody Cumpton
"I have been insured with Augie LaCapra’s office for 8 years and couldn’t recommend them enough. Augie and his service team lead by Noelle Krimm continue to be fast and accurate every time I need help or advice. Every time I call or email I get a quick and easy to understand response. It’s hard to imagine I’d get as good as service with anyone else."
We responded:
"Thank you, Cody, for your kind words and for being with us for 8 years! I'm glad to hear that Noelle and the team have consistently provided you with fast and accurate service. It's wonderful to know that our quick and clear communication meets your expectations. If you ever need anything else, feel free to reach out anytime."
Michael DeStefano
February 1, 2025
5
out of
5
rating by Michael DeStefano
"Augie has been THE BEST! He has gone out of his way to make himself available to me and my wife to answer questions, give us advice, explain things to us, and help us save money. He and Chloe have been a pleasure to work with, from their thoroughness to their responsiveness. I feel like their door is always open, and they treat us like family. Thank you very much! We are very happy to do business with Augie LaCapra."
We responded:
"Thank you so much, Michael, for your wonderful feedback! I'm glad to hear that you and your wife have had such a positive experience with our office. It's fantastic to know that our efforts to be available, provide advice, and help save money have been appreciated. Our office is grateful for your kind words and are delighted to have you as part of our State Farm family. If you ever need anything or have more questions, please feel free to reach out. We're here to help!"
Sarah Ptack
January 30, 2025
5
out of
5
rating by Sarah Ptack
"I am a new policy holder and worked with Michael to set up an auto and home policy. As a first time homebuyer, I truly appreciated his knowledge and helpfulness during the process! They were extremely considerate and highly responsive which made the entire process seamless. I could not recommend Augie and his team enough!"
We responded:
"Thank you, Sarah, for sharing your experience! I'm glad Michael was able to assist you with setting up your policies. It's wonderful to know that his knowledge and helpfulness made the process seamless for you. We truly appreciate your recommendation and are here to help with any future needs!"
Chuck Meeks
January 29, 2025
5
out of
5
rating by Chuck Meeks
"True professionals. This office has taken very good care of my wants and needs as far as insurance. They will forever have my support"
We responded:
"Thank you, Chuck, I'm happy to know that our office has been able to meet your insurance needs so effectively. Your support means a lot to us, and we're here for any future assistance you may require."
Ryan Roof
January 29, 2025
5
out of
5
rating by Ryan Roof
"I have been a customer of Augie LaCapra for a few years now. I needed to make a simple name change for my beneficiaries. Chloe was quick in her response and to provide paper work for me to complete. I would recommend Augie to anyone I know."
We responded:
"Thank you, Ryan, for your continued support over the years! I'm glad Chloe was able to assist you promptly with the paperwork for your beneficiary name change. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out!"
Genevra Gallo-Bayiates
January 28, 2025
5
out of
5
rating by Genevra Gallo-Bayiates
"UPDATE: We ended up deciding to switch over to Augie's office in 2018 and have been very happy with the team. We've been able to take advantage of discounts through bundling, and Noelle has been fantastic about answering any questions we may have. She even went above and beyond to help us navigate a leak in our condo that impacted the unit below us. Cannot say enough good things about this office! I reached out to Augie's office to see if I could get a lower quote for my home and car insurance. His staff not only walked me through my current policy, but also let me know where they could and could not "beat" my current pricing. We ended up staying with our current carrier, but any time I have insurance questions, we end up asking his staff - and when we do make an insurance change, it will be to his office!"
Ellen Frank-Miller
January 27, 2025
5
out of
5
rating by Ellen Frank-Miller
"We have been clients of Augie and his team for over a decade and we would never change agencies. State Farm offers great policies, but it's the people you call when the proverbial *stuff* is hitting the fan that make the difference. Highly recommend Augie and company!"
We responded:
"Thank you, Ellen, for your wonderful feedback! We're so happy to have been your choice for over a decade. It's truly rewarding to know that our team's support makes a difference when you need it most. We appreciate your recommendation and are here for any future needs or questions you might have!"
Ramona Rava
January 16, 2025
5
out of
5
rating by Ramona Rava
"When I reached out to Augie and his team about my bill, Noelle was extremely helpful and knowledgeable. Really appreciate the time she took to help me understand what was going on and the office’s excellent customer service!"
We responded:
"Thank you, Ramona, for sharing your experience! I'm happy to hear that Noelle was able to assist you with your billing questions. Our team is committed to providing excellent customer service, and it's wonderful to know that you felt supported. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Adam Garcia
January 8, 2025
5
out of
5
rating by Adam Garcia
"Noelle is the best, she is super knowledgeable about coverages and what is needed to best protect my family. Every time I call she is able to answer my questions and solve my problems quickly!"
We responded:
"Thank you, Adam, for sharing your experience! I'm happy to know that Noelle has been able to assist you with her knowledge and quick problem-solving skills. Your family's protection is important to us, and we're here to help with any questions or needs you may have in the future. Feel free to reach out anytime!"
Anasia Thai
January 8, 2025
5
out of
5
rating by Anasia Thai
"Very content with my experience working with Augie LaCapra’s team. His staff if very responsive and made the whole process smooth and easy! Augie’s team is always looking out for their clients and finding the best possible options they can offer. Can easily depend on them because of their great customer service, would definitely recommend anyone seeking for insurance to reach out to Augie’s team!"
We responded:
"Thank you, Anasia, for sharing your positive experience! I'm happy to know that our team's responsiveness and dedication made the process smooth and easy for you. We truly appreciate your recommendation and are here to help with any insurance needs. "
Alex Shibicky
November 22, 2024
5
out of
5
rating by Alex Shibicky
"I've been a State Farm policyholder for about 50 years now and couldn't be happier with the "mutual" company that is owned and operated at the lowest cost possible for the sole benefit of the policyowners.....people like me. That said, a company is only as good as the "everyday" people the policyowners have to work with. Over the years, I've been through a few State Farm agents and, being in the life insurance business myself (not P&C), I know a few things about how clients/customers want to be treated. Insurance professionals "sell promises", not necessarily policies, so it's vitally important to be working with someone who truly understands that premise which brings me to Augie LaCapra and his team. Augie, and his office (to a person and after hours, if need be), are dedicated to servicing their clinets in a way that only wants to make me emmulate them in my insurance practice. They are true professionals committed to dotting "i"s and crossing "t"s" and I wholeheartedly endorse, not only State Farm, but particularly what Augie has put together over the many years during which I've had the pleasure to work with them. If you want a great company and an outstanding agent, you need not look any further."
We responded:
"Alex, thank you so much for your kind words and for being a loyal policyholder for nearly 50 years! It's wonderful to know that our dedication to service has made such a positive impact on you. We truly appreciate your endorsement and your insights from your own experience in the insurance industry. Our team is committed to providing great service, and it's gratifying to see that reflected in your feedback. If you ever need anything or have any questions, please don't hesitate to reach out. We're here to help!"
Michael Santos
October 3, 2024
5
out of
5
rating by Michael Santos
"Augie and his team have done a great job of handling my car and rental insurance! I couldn't ask for a better agent!"
We responded:
"Michael, thank you for your wonderful review! I'm happy to know that our team has been able to handle your car and rental insurance needs effectively. Your satisfaction is our priority, and we're always here to assist you with any future needs or questions. - Augie LaCapra - State Farm Insurance Agent, Chicago, IL"
Adi Aurellado
September 20, 2024
5
out of
5
rating by Adi Aurellado
"Augie LaCapra made my insurance claim process smooth and easy. They checked in to ensure I was satisfied with the end result."
We responded:
"Adi, thank you for your wonderful review! I'm glad to know that your insurance claim process was smooth and easy. It's important to us that our clients are satisfied with the end result, and I'm happy we could check in to ensure that. If you ever need further assistance, don't hesitate to reach out. - Augie LaCapra - State Farm Insurance Agent, Chicago, IL"
Katie Weiss
September 19, 2024
5
out of
5
rating by Katie Weiss
"Noelle was the best! She answered questions I had regarding my auto insurance coverage in a way that was easy for me to understand and overall made it a great experience!"
We responded:
"Katie, thank you for your wonderful review! I'm happy to hear that Noelle was able to assist you with your auto insurance questions and make the experience enjoyable. We appreciate your feedback and are here for any future needs or questions you may have. - Augie LaCapra - State Farm Insurance Agent, Chicago, IL"
Chloe Fisher
September 19, 2024
5
out of
5
rating by Chloe Fisher
"Always grateful for Augie and his team’s wonderful customer service! They’re quick to respond and always kind and incredibly helpful."
We responded:
"Chloe, thank you so much for your kind words! I'm glad to hear that our team’s quick responses and helpful service have made a positive impact on your experience. We truly appreciate your support and look forward to continuing to assist you with all your insurance needs. - Augie LaCapra - State Farm Insurance Agent, Chicago, IL"