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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lily Benjamin

December 27, 2025

5  out of  5
rating by Lily Benjamin
"I’ve had insurance with Augie for years! It’s always a great experience :)"
We responded:
"Great customer experience is always one of our goals! Thanks for the kind review!"
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Vanessa Valliere

December 23, 2025

5  out of  5
rating by Vanessa Valliere
"I've had nothing but great experiences with this agency. Noelle Krimm, in particular, is incredibly helpful, knowledgeable and communicative. She helped us pick out car and renter's insurance that were perfectly tailored to our needs and budget and also gave us solid advice on car rental insurance when we asked her for help. She made everything accessible and easy to understand so that we didn't have to feel like we had to get an advanced degree in insurance - which is how we felt with other companies. I am so grateful for the peace of mind my husband and I now have as a result of working with her."
We responded:
"Noelle is amazing! Happy to hear we met your expectations and provided you and your family with peace of mind."
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quinn evans

December 12, 2025

5  out of  5
rating by quinn evans
"I have been working with Augie for my insurance needs for as long as I can remember. Very honest, responsive, informative, and friendly! Can not recommend him enough!"
We responded:
"Hi Neil! Thank you so much for the kindhearted review. Its been a pleasure working with you and your family over the years and we are looking forward to many more!"
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Neil Williams

December 12, 2025

5  out of  5
rating by Neil Williams
"Augie LaCapra and his office manager, Noelle, have been fantastic to work with. Augie coached me through every step of the process and made everything easy to understand. His communication is excellent, and he always followed up quickly with clear answers to my questions. Noelle was equally helpful and organized, making the entire experience smooth and stress-free. I highly recommend Augie and his team at State Farm."
We responded:
"Hi Neil! Noelle is truly great at what she does! We are so happy and grateful to hear that we have made your experience deserving of 5 stars!"
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Joseph Portera

December 12, 2025

5  out of  5
rating by Joseph Portera
"Augie and his team are the best in the business and I highly recommend them. Response time, communication and industry knowledge out perform many of the agents I've dealt with in the past. In addition, prices for insurance were better than the competition."
We responded:
"Hi Joseph! We do our best to go the extra mile for each of our clients. A million thanks for the 5 star review!"
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Christina Chazaro

December 10, 2025

5  out of  5
rating by Christina Chazaro
"Fantastic service! Prompt and efficient. Noelle on Augie’s team is always responsive and the most knowledgeable person I have had experience interacting with in the insurance industry. Fortunate to have access to her and the team."
We responded:
"Hi Christina! Your kind words mean so much to us! Noelle truly is a great knowledge resource for our team as well! Thank you so much for the 5 stars!"
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Katie Walthall

December 10, 2025

5  out of  5
rating by Katie Walthall
"Chloe provided great customer service. She was quick with a quote for our new vehicle and had our insurance up and running before we could even hit the road. We really appreciate Augie and his team over with State Farm. We’ve been using their services for years and have had nothing but quality interactions everytime!"
We responded:
"Hi Katie! Happy to hear we do a 5 star job! Chloe and the rest of our team know buying a new vehicle is a hassle, so we do our best to make the insurance side of things as painless as possible."
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Michael D'Angelo

November 25, 2025

5  out of  5
rating by Michael D'Angelo
"August LaCapra and his State Farm team are fantastic! They were incredibly helpful, patient, and clear in explaining my policy options. I highly recommend them for all your insurance needs. They offer great service and coverage."
We responded:
"Thanks Michael! We are so happy to hear you had a positive experience with our office. Your perspective means a lot to us. We appreciate the kind review!"
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Pedro Lorenzo

November 22, 2025

5  out of  5
rating by Pedro Lorenzo
"Nancy proporciona excelentes opciones de aseguranza!!!"
We responded:
"Gracias por su comentario, Mr. Lorenzo. Nuestro equipo siempre estara aqui para lo que necesite con su seguranza. "
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ቐለበት ምልክት

November 19, 2025

5  out of  5
rating by ቐለበት ምልክት
"The Agent was professional and easy to understand and great customer service."
We responded:
"Thank you for the 5 stars and kind words! So glad we were able to meet your needs. Wish we could give YOU 10 stars :)"
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Team Joe Jencks

November 12, 2025

5  out of  5
rating by Team Joe Jencks
"Augie LaCapra has been my State Farm agent since 2008. I have been nothing but impressed with his professionalism and that of his staff. I have never called the office and not received exactly the precise information and kind support needed from any and all of the staff. And in specific, Chloe has been a genuine joy to work with. ~ JJ"
We responded:
"Hi Joe! I am so thrilled to hear we get the job done every time! Chloe and our team know calling into your insurance company isn't always the most exciting part of your day, so we try to make things as smooth and informative as possible. #Chicago #RogersPark #Illinois #ChicagoInsurance #StateFarm #likeagoodneighbor #Insurance #autoinsurance #homeinsurance"
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Howard Isenberg

November 11, 2025

5  out of  5
rating by Howard Isenberg
"I have been a client of Augie LaCapra for more years than I can remember. Augie and his staff are super helpful and very responsive to my needs. If anyone is looking for an agent I highly recommend them."
We responded:
"Hi Howard! Thank you for the kind words! We are always here to help and appreciate your many years of business. #Chicago #RogersPark #Illinois #ChicagoInsurance #StateFarm #likeagoodneighbor #Insurance #autoinsurance #homeinsurance"
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Joseph Jauch

November 7, 2025

5  out of  5
rating by Joseph Jauch
"Augie and his team really stepped up for me and my family. We needed some help on our recent claim from the recent hail damage. He stepped in multiple times to help coordinate efforts to ensure that we received the service we needed. He has provided 5 Star service and professional recommendations to keep my family protected."
We responded:
"Hi Joseph! Thank you for the five stars! We appreciate the kind words and will always be here to help when needed. #Chicago #RogersPark #Illinois #ChicagoInsurance #StateFarm #likeagoodneighbor #Insurance #autoinsurance #homeinsurance"
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Monica LaCapra

November 5, 2025

5  out of  5
rating by Monica LaCapra
"Augie was super friendly, professional, and went above and beyond to make sure I understood my coverage. He responds quickly to all my questions and needs. You can tell he really cares about his clients."
We responded:
"Hi Monica! Thank you for the kind review. As agents it is our duty to ensure our clients are educated and adequately protected. Happy to hear we are providing a 5-star service! #Chicago #RogersPark #Illinois #ChicagoInsurance #StateFarm #likeagoodneighbor #Insurance #autoinsurance #homeinsurance"
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Dena Samatas

November 5, 2025

5  out of  5
rating by Dena Samatas
"Noelle is amazing! She responds quickly to all of my questions. We have a business and personal account with Augie and his office staff has always been polite and super helpful. Great customer service!"
We responded:
"Hi Dena. We appreciate your kind words and feel the love! I agree, Noelle is amazing! Noelle and the team work hard every day, and kind customers like you make it worthwhile. #Chicago #RogersPark #Illinois #ChicagoInsurance #StateFarm #likeagoodneighbor #Insurance #autoinsurance #homeinsurance"
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Stacy Taxman

September 30, 2025

5  out of  5
rating by Stacy Taxman
"Several years ago I was fortunate to have found my current agent Augie LaCapra after the retirement of my original agent. As a 30 year customer of State Farm, Augie and his team welcomed me with their knowledge and professionalism. They made the transition seamless and worked with me to achieve the appropriate coverage for my vehicle. It doesn't matter if you have a single policy or multiple policies, you are treated with the same kindness and courtesy, and most importantly in the insurance industry Augie and his team always respond to your needs emergency or not in a timely manner. Stacy Taxman"
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Ben Terwilliger

September 11, 2025

5  out of  5
rating by Ben Terwilliger
"As a young driver, Augie helped me feel comfortable and undstand all coverages. He has been very helpful and the service team has been very quick and nice."
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Kelly Beverly

September 10, 2025

5  out of  5
rating by Kelly Beverly
"I’ve known Augie for years. He is an honest, family oriented and hard working man. The team he has in his office is always willing to help, explain and communicate questions and concerns. It’s a fabulous group of people that care and support their clients. Not only am I a customer but I also work part time with this team because they are so wonderful and provide excellent service. 5 stars all around ⭐️ ⭐️ ⭐️ ⭐️ ⭐️"
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Samson Victor

September 9, 2025

5  out of  5
rating by Samson Victor
"Working with Augie was an absolute pleasure. He is professional and very informative. He was extremely helpful anytime I have had any questions. He also works in a very timely fashion, which is something I really appreciate. I have and will continue to refer his services to family and friends."
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Janine V

September 9, 2025

5  out of  5
rating by Janine V
"Augie is one of the best!! Such a great agent to work with. Also, has a wonderful team that he works with :) Very diligent and fast! Thanks again!"
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Eric Witherspoon

July 10, 2025

5  out of  5
rating by Eric Witherspoon
"Chloe Fisher did an amazing job. She is personable and professional. I was truly impressed with her timeliness and attention to detail. An excellent experience."
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Mihai C

July 8, 2025

5  out of  5
rating by Mihai C
"Been with Augie for 💪years💪 , if you’re looking for quality service and someone That helps his customers like his family then you found the right place. Hands-down best Insurance Spot In Illinois. Augie and his team are 10-Stars best service 😍 When I go places, I don’t like just service, I like personality! Long-term business100%"
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Augie LaCapra

June 28, 2025

5  out of  5
rating by Augie LaCapra
"Awesome, great service"
We responded:
"Thank you for your review! I'm happy to know you had a great experience with our service. If there's anything else we can assist you with, feel free to reach out!"
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Deborah

June 26, 2025

5  out of  5
rating by Deborah
"Augie and his Team are Totally Awesome. I have been a customer for 15 plus years. I would Highly recommend them. Thanks for everything Team!!"
We responded:
"Thank you, Deborah! I'm so happy to hear that you've been with us for over 15 years and that you find our team awesome. Your recommendation means a lot to us. We’re always here for you, so feel free to reach out anytime!"
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Deborah Linder

May 30, 2025

5  out of  5
rating by Deborah Linder
"Augie is the best agent I've ever worked with. He is prompt, effective, and helpful. His staff is also good. I highly recommend him."
We responded:
"Thank you for your wonderful review, Deborah! I'm happy to hear that you find our service prompt and effective. It's great to know that you also appreciate the efforts of our staff. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"