State Farm® Insurance Agent Augie LaCapra

"Amazing service and support from Augie and the whole team - great to work with!"

"Augie has been my agent for at least a couple of decades. Augie and his team provide EXCELLENT customer service! As a result, I transferred all of my policies to his agency. I have been more than pleased with Augie's personal touch, honesty, and sincerity for his clients. Augie and his team take care of you like you are their family!"

"Had a wonderful and easy experience getting both an auto and a renter's policy through this agency."

"Augie got us an amazing deal on our insurance and was so pleasant and easy to work with! He’s always there whenever we need anything and happy to help."

"I had some questions about my life insurance policy and Augie quickly got back to me and clarified everything - he made it easy for me to understand. I also needed to update my account info and Chloe was super helpful and got everything taken care of right away. Really appreciate the fast and reliable experience!"

"I have been insured with Augie LaCapra’s office for 8 years and couldn’t recommend them enough. Augie and his service team lead by Noelle Krimm continue to be fast and accurate every time I need help or advice. Every time I call or email I get a quick and easy to understand response. It’s hard to imagine I’d get as good as service with anyone else."

"Augie has been THE BEST! He has gone out of his way to make himself available to me and my wife to answer questions, give us advice, explain things to us, and help us save money. He and Chloe have been a pleasure to work with, from their thoroughness to their responsiveness. I feel like their door is always open, and they treat us like family. Thank you very much! We are very happy to do business with Augie LaCapra."

"I am a new policy holder and worked with Michael to set up an auto and home policy. As a first time homebuyer, I truly appreciated his knowledge and helpfulness during the process! They were extremely considerate and highly responsive which made the entire process seamless. I could not recommend Augie and his team enough!"

"True professionals. This office has taken very good care of my wants and needs as far as insurance. They will forever have my support"

"I have been a customer of Augie LaCapra for a few years now. I needed to make a simple name change for my beneficiaries. Chloe was quick in her response and to provide paper work for me to complete. I would recommend Augie to anyone I know."

"UPDATE: We ended up deciding to switch over to Augie's office in 2018 and have been very happy with the team. We've been able to take advantage of discounts through bundling, and Noelle has been fantastic about answering any questions we may have. She even went above and beyond to help us navigate a leak in our condo that impacted the unit below us. Cannot say enough good things about this office! I reached out to Augie's office to see if I could get a lower quote for my home and car insurance. His staff not only walked me through my current policy, but also let me know where they could and could not "beat" my current pricing. We ended up staying with our current carrier, but any time I have insurance questions, we end up asking his staff - and when we do make an insurance change, it will be to his office!"

"We have been clients of Augie and his team for over a decade and we would never change agencies. State Farm offers great policies, but it's the people you call when the proverbial *stuff* is hitting the fan that make the difference. Highly recommend Augie and company!"

"When I reached out to Augie and his team about my bill, Noelle was extremely helpful and knowledgeable. Really appreciate the time she took to help me understand what was going on and the office’s excellent customer service!"

"Noelle is the best, she is super knowledgeable about coverages and what is needed to best protect my family. Every time I call she is able to answer my questions and solve my problems quickly!"

"Very content with my experience working with Augie LaCapra’s team. His staff if very responsive and made the whole process smooth and easy! Augie’s team is always looking out for their clients and finding the best possible options they can offer. Can easily depend on them because of their great customer service, would definitely recommend anyone seeking for insurance to reach out to Augie’s team!"

"I've been a State Farm policyholder for about 50 years now and couldn't be happier with the "mutual" company that is owned and operated at the lowest cost possible for the sole benefit of the policyowners.....people like me. That said, a company is only as good as the "everyday" people the policyowners have to work with. Over the years, I've been through a few State Farm agents and, being in the life insurance business myself (not P&C), I know a few things about how clients/customers want to be treated. Insurance professionals "sell promises", not necessarily policies, so it's vitally important to be working with someone who truly understands that premise which brings me to Augie LaCapra and his team. Augie, and his office (to a person and after hours, if need be), are dedicated to servicing their clinets in a way that only wants to make me emmulate them in my insurance practice. They are true professionals committed to dotting "i"s and crossing "t"s" and I wholeheartedly endorse, not only State Farm, but particularly what Augie has put together over the many years during which I've had the pleasure to work with them. If you want a great company and an outstanding agent, you need not look any further."

"Augie and his team have done a great job of handling my car and rental insurance! I couldn't ask for a better agent!"

"Augie LaCapra made my insurance claim process smooth and easy. They checked in to ensure I was satisfied with the end result."

"Noelle was the best! She answered questions I had regarding my auto insurance coverage in a way that was easy for me to understand and overall made it a great experience!"

"Always grateful for Augie and his team’s wonderful customer service! They’re quick to respond and always kind and incredibly helpful."

"As a commercial trucker driver with an impeccable safety record spanning six years, I am writing to express my dissatisfaction with State Farm's handling of my insurance claims and policy adjustments. Despite being involved in two accidents that were not my fault, State Farm denied my depreciation claim, leaving me financially burdened. Furthermore, they unjustifiably increased my policy premium from $190 to $355, citing rising car part costs as the reason, which I believe is a misleading justification. Additionally, I have encountered persistent issues with a rental policy that I have repeatedly canceled on three separate occasions. Despite my efforts, State Farm continues to charge me for this policy. This oversight is unacceptable and demonstrates a lack of attention to detail in managing my account. Furthermore, I am deeply concerned about the lack of communication and transparency from Augie and his office. Despite assurances from Kelly that my rental insurance policy had been canceled and that my monthly payments would be discussed due to my low annual mileage, I have been unable to reach Augie or his office to resolve these matters. This lack of responsiveness is unacceptable and hinders my ability to effectively manage my insurance coverage. Moreover, the recent revelation of State Farm's involvement in bribing a judge in Illinois to gain power within the state raises serious concerns about the company's ethical practices. Such actions undermine trust and confidence in the organization and suggest a pattern of unethical behavior that may extend to local offices like the one I am dealing with. I hope that by bringing these issues to your attention, we can work together to rectify the situation and ensure that I receive fair and transparent treatment as a valued customer. I trust that State Farm will take appropriate measures to address these concerns and restore my confidence in the company's commitment to integrity and customer satisfaction."

"Always the best customer service and great help with best rates for all my policies. Thank you Augui and team for the great help always. Oscar C"

"I have been working with August for years with multiple policies. He is extremely helpful and always quick to respond to any issues."

"Augie is the best! He makes things so clear and understandable and anytime I need anything, he resolves it within minutes. I'm a first time home buyer and he made the whole home insurance process so easy and straightforward. He helped me get the perfect insurance for both my home and car. HIGHLY recommend using Augie for all your insurance needs!"

"They made the process super simple and were very helpful with everything."